1. Q: What certificates does MK Truss have?
—CE, SGS and TUV certificate. 2. Q: What is the terms of payment?
—We accept T/T, 30% of invoice value as deposit, 70% balance paid before shipment. 3. Q: Do MK TRUSS accept OEM order?
—Yes, we welcome OEM order as well. 4. Q: How long is the delivery time?
—We keep some of our standard truss in stock, so they will be delivery within 5 business days. Others will be about 15-20 days. 5.Q: What is your packing?
—Air bubble film or carton, other package is available on the request of customers. 6. Q: What is your after-sales service?
—Free parts provided once broken within one year. 7. Q: I'm not sure which items is suitable for my application, are you able to help?
—Yes, we can ! We have a vast knowledge in all products we stock and are happy to assist an provide customers with advice on any application and budget . Also we will offer our professional design for you. Email us mktruss@163.com or Call us on +86-0757-86403766 8. Q: Can I view your products and factory in person?
—Of course you can! We welcome you to visit our factory. Our products are on the showroom and we’ll happy demonstrate our gear. |